Broadclyst Surgery

01392 469666

Pinhoe Surgery

01392 469666

Coronavirus update – How to access healthcare at the surgery

UPDATE 18/1/21 With the pandemic continuing, we continue to have to adapt the way we work in order to continue to provide our patients with routine healthcare whilst protecting the health of patients and staff. Please note, shielding has been restarted. For support information, please see our Covid 19 page

ALL INITIAL CONTACT with the surgery will continue to be managed by telephone or econsult, with no online booking available and no directly bookable face to face GP appointments.

When you phone the surgery you will be offered a time slot for the GP to call you back, a nurse appointment or telephone call. If you feel you need to see a GP in person, the GP will triage this need by phone, and where necessary offer an appointment.

If you have, or are worried about symptoms of, COVID 19, please go online to 111online

The DISPENSARY will be closed between 12 and 2pm daily. Please DO NOT attend for medications between these times

Please note ONLY ATTEND THE SURGERY FOR AN ARRANGED APPOINTMENT AT THE ARRANGED TIME. Here is a short video explaining how primary care is working

For more information, including the latest on VACCINE ROLLOUT see our Covid 19 page