This service is now well established. When you make an appointment you will receive a SMS confirmation. We will also send a reminder SMS the day before your appointment is due. We can only do this if we have your mobile number, so you might want to check that we do have a number and that it is up-to-date. Our system automatically sends SMS messages to anyone with a mobile number listed in their records. Most patients like the reminders and find them helpful. However if you DO NOT wish to receive these SMS messages, just let us know and we will stop them from being sent to you.
We are now extending the SMS service to include reminders for clinics such as Asthma & Diabetes reviews. We will of course ask you before we extend the service in this way.
The SMS reminder now carry a link to enable you to CANCEL your appointment. You simply text the word CANCEL to the number given. No other details, such as your name, are needed – just the word CANCEL.